Hathway / Gujarat Telelink [GTPL] — Diffecincy of service

Address:

Plot No. 69, Ward 9-B(B), Nilesh Society, Bharat Nagar, Gandhidham, Kutch - Gujarat - 370240

That i have purchased your plan of 50 MBPS for a period of 6 months for ₹ 3700 receipt no. 20230314010440000842380633112000356

Your sales person Mr Bhupesh Fufal and his senior Mr Parth have visited my home and had made promise that your wifi will cover my home ( in area of 10 meter ) after that only we have made the payments,

But after installing it is not having coverage of 10 meters and i have been chasing Mr Bhupesh since day 1 but he is not having any answers of it. He is just passing days and already a week is over and like a fool we are just taking follow up from him for which he is not having any answer,

My friends and family have already told me not to use GTPL WIFI because of there worst service but I ignored and purchased your plan on the promise made by your sales person Mr Bhupesh,

He also installed old router but that also i ignored because all i wanted was just network coverage across home ( 10 meter ).Â

Now i am just tired of calling him and not getting any revert from him he is just passings days by saying will visit my home but they are not visiting,
and after repeated call and mail they are not properly reply and supporting to resolve the problem, and I am still facing the same problem