Address: | Ahmedabad, Gujarat, 380061 | Website: | Gtpl group |
It seems they are not customer oriented company. My net frequently not work and continue i approach customer care no. But they only say "mafi mangu chu aapni asuvidha badal" like one robot. They even chopped policy on your face and say 24 working day is time to solve any complaints. Cp nagar branch is located 2 km away from my home to pass this distance they need 3 days what a joke. After talk with many times customer support i approach nodal officer kuldip mistry but he not picking any call and cut the call. So approach the appeal authority mr pathak he also cut the same way. But giving continue call his sub ordinates mr chintan pick the call and say again same answer like robot behind customer support desk. Even i mail and message to both nodal officer and appeal authority. But they are not interested to solve issues and call back.
Friend i suggest to all who face this problem must collective file case and drag this management to court.
Also put complaint on cnbc. As this company recently list on market. So investor must know how the management and how the services they provide. So not to invest in it.
Hope all who face this take initiative.
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