Hathway / Gujarat Telelink [GTPL] — GTPL broadband plan

Address:

Vadodara, Gujrat

On 22Oct 2020 i have mailed to GTPL for shifting my broadband plan location from Ahmedabad to Baroda. For that, I have already paid shifting charges 560/- on 29Oct 2020. now there is already 7 days passed after payment still i didn't get any response from their site. i had contact to their customer care number but they are just asking me to wait for another days. now it is not possible to wait anymore more then a week. so pls help me on this