Hathway / Gujarat Telelink [GTPL] — Gtpl broadband shifting request

I have submitted a shifting request from ahmedabad to Ankleshwar on 1 oct. 2021 and still not done. It's been 10 days since complaining and still not resolve. Customer care officer just say it will be done in a day or so but still nothing.Complaint no. Is 176984. Broadband is in name of Akhilanand Tiwari and mobile no [protected]. I hope my complaint is resolved as soon as possible