Hathway / Gujarat Telelink [GTPL] — I am complain about bad Service & bad customer support

My gtpl broadband not working last few day,
I complain so many time but they don't give proper ans they create complain I'd for me than after 5 min I checked or track my I'd and what I see thay update status as resolve no one can come and check and no one call main thing is you are complaining you got one I'd or OTP, OTP use is after resolve the problem you can give that OTP to that company men, I am not giving any one and without giving OTP my status set resolve! Than I reach many time but thay tell me 24 hrs and today 4 day after I complaining 1st time but no one come !