Hathway / Gujarat Telelink [GTPL] — internet broadband connection

Address:Ahmedabad, Gujarat, 360001

Not getting proper internet connectivity since many days. Everytime i raise a complaint it's is being closed without any permanent resolution. Attached are the screenshot of every complaint since 11th dec. 2019 i am registering new complaint everyday, the next day it starts working for half day and after that again internet connectivity breaks. When called customer care after multiple attempts they pick the call and inform same thing everytime that it will take time and you will need to wait till morning. Also they do not let us talk to their senior executive anyway. Even mailed appellate authority person in everymail communication, no reply and not action taken from their side yet.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have many more time complain to GTPL for my upload speed is down but i have no any reply from GTPL

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information