Hathway / Gujarat Telelink [GTPL] — internet connection disconnect on oct 2017 already paid three month amount 1500 it to be refunded back.

Address:Visakhapatnam, Andhra Pradesh, 530013
Website:GTPL BRODBAND

My internet connection already disconneted by gtpl brodband service due to cable fault by gtpl brodband last 15 oct.2017 and myself already paid through online payments on 8th oct.2017 three month amount rs - 1500 it to be refund back, they are not response. I am many time contacted their representative in office and through phone and mail also but still i am not get the amount.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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I live in visnagar i have conneton of gtpl internet which gives a promising surfing speed but the downloading speed is very bad and unsatisfying so plz help ...

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