[Resolved]  Hathway / Gujarat Telelink [GTPL] — Internet doesn't work even after 3 complaint

Address:395009

I have taken new Hathway Broadband connection with account num 1481802 registered name CHIRAG VAGHELA..which was fitted as on[protected]. it stopped working on 15-dec i registered complain 17-dec Num 15191139 another complain on 18-dec 15211832. executive came on 19-dec at 5pm. nd net started working, but it stopped same day 9pm. again i called executive staff member. No one was receiving calls. another complain i registered on 22-dec num 15256469. still internet is not working. I want my internet to be started today as early as possible or refund my money
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2015
Complaint marked as Resolved 
This Complaint is for hathway broadband..not for GTPL. so i am resolving this complaint. Sorry for inconvenience. Hathway was seen so i complained to GTPL rather Hathway
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2015
Hathway / Gujarat Telelink [GTPL] Customer Care's response
Dear Customer,
Thank you for writing to us.
we have Required some information which is given Below .
Name :
Contact No:
Address :
Username :
Please send us above attached details So we can coordinate with our concern team.
Kindly feel free to contact us on our toll free No:[protected] or Toll No:[protected] also you can write us on : [protected]@gtpl.net
Looking forward for a valuable relationship and assuring you our best support and services
Verified Support
Dec 29, 2015
Hathway / Gujarat Telelink [GTPL] Customer Care's response
Dear Customer,
Thank you for writing to us.
we have Required some information which is given Below .
Name :
Contact No:
Address :
Username :
Please send us above attached details So we can coordinate with our concern team.
Kindly feel free to contact us on our toll free No:[protected] or Toll No:[protected] also you can write us on : [protected]@gtpl.net
Looking forward for a valuable relationship and assuring you our best support and services
Complaint comments 

Comments

Hathway — Internet doesn't work even after 3 complaint

I have taken new Hathway Broadband connection with account num 1481802 registered name CHIRAG VAGHELA..which was fitted as on[protected]. it stopped working on 15-dec i registered complain 17-dec Num 15191139 another complain on 18-dec 15211832. executive came on 19-dec at 5pm. nd net started working, but it stopped same day 9pm. again i called executive staff member. No one was receiving calls. another complain i registered on 22-dec num 15256469. still internet is not working. I want my internet to be started today as early as possible or refund my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information