Hathway / Gujarat Telelink [GTPL] — internet is not working since more than 13 days and no one attending my complaint.

Address:380026
Website:www.gtpl.net

I have gtpl internet connection and from last 13days my internet connection is not working. I have registered issue to gtpl customer care.
I have called maninagar branch (Nearest branch) many times they told me that issue will be checked but no one come to check and still my internet is not working.
Everyday i am calling gtpl customer care to register the issue they book my complain and very next day they close the complain without solving it.

Even gtpl is not taking my issue seriously. Gtpl customer care gave me maninagr branch number when i have called them they are giving other person number round and round.
Lastly i spoke with the person named vishal from maninagar branch and he was asking me to visit the branch office else issue will not be solved. I don't have time to visit the branch every time as i am also doing the job.

My gtpl userid : rsp004
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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Comments

Company rules 15 working days shifting will be done but Compnay take more than 20 days for shifting and still not geting proper reply from emploies next time i will not chose gtpl i have 3 gtpl brodband conection when it exp i will not renue that conection

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