[Resolved] Hathway / Gujarat Telelink [GTPL] — Internet not working for last 8 days as on 12 Oct 2020
Nnisha30 on Oct 12, 2020
My internet connection is not working for last 8 days as on 12 Oct 2020, I raised complain on 5 Oct 2020, GTPL issue resolution time is 3 days. I am calling customer care daily morning and noon but getting same reply that your complain will be resolved today. I have sent emails to [protected]@gtpl.net too but getting same reply on email too that issue will be resolved ASAP. My complained id which I registered on 5 Oct 2020 is Ticket # 6956849. There is no way to escalate any issue further to seniors.
Complaint marked as Resolved Oct 13, 2020
Visited GTPL branch and got work done.
[Oct 13, 2020] Hathway customer support has been notified about the posted complaint.
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