Hathway / Gujarat Telelink [GTPL] — Internet not working since last 10 days

Address:	Vadodara, Gujarat, 390009
Website:	www.gtpl.net

Hi team,

I would like to bring this to your attention that customer service from gtpl is very disappointing. My internet is not working since last 10 days and i have registered complaint online/via a phone as well.

Since 18th june till today, never heard back from you. I am calling your service center everyday twice and they promise me that your problem will be resolved by today end of day and our technician will visit you to resolve this issue.

Some of your representatives are very un-professional and rude. It seems they are not interested to provide service/resolution to their customers.

I here by request you to kindly escalate this matter to higher authorities in your company to make them aware people on ground level are not working as per promises made by company.

Thanks & regards,.
Disappointed customer
Customer id : ms_43