Hathway / Gujarat Telelink [GTPL] — internet speed not received as per plan

Address:9, Ramnagar Society, Ajwa Road, Vadodara, Vadodara, Gujarat, 390019

To gtpl team,

Till today no amy response get by gtpl team and also no any technician visit. How poor service provide by you? Today dt: 22/10/2019 at 12:22 am midnight till my net is not working properly and still my below complain is not resolved... Please take this matter on top most priority and resolve it immediately.

Hope you are understanding my problem.

My username: bhavik8181

Please find below snapshot for my speed status as i got only 9.59 mbps against my 40 mbps plan. Which is totally poor service by gtpl.

Cc trai seek your support to resolve issue from such poor services providers. Please intervene.
+1 photos
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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I have made request to shift my connection from previous address location to my current location on 3rd November. But they have not shifted my connection till now. I have made all my efforts such as call, mail etc. I have also paid the shifting charge of ₹560.

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