Hathway / Gujarat Telelink [GTPL] — irresponsible technicians & employees

I have a gtpl wifi.. But after all setup to there no internet connection some times and when called up to technicians for complaints or employees they are noted to be highly irresponsible.. Technicians tell to call someone other and they are just running from their duty and telling others to take complaint. I don't understand how such a renowned company can be so unorganised... If gtpl can't provide satisfactory service then provide me my money back coz.. Neither service nor internet is working properly...

Just fed up of this guys😡😡😡