Address: | Ahmedabad, Gujarat | Website: | www.gtpl.net |
Since 2 weeks I’m getting low bandwidth and today is the worst day for bandwidth. Yesterday I was getting around 4-4.5 Mbps and today I’m getting 1.5-2.5 Mbps.
I had also informed the GTPL customer care and support team for this issue but no action taken till today. No one comes to resolve an issue. Company advertise that they provide 6Mbps on their home page but when I asked technician he had refused my statement and told that company didn’t provide full bandwidth it provides upto 6Mbps. Does it mean 1-2-3 Mbps??😡🤬
Customer care doesn’t take care about your complaint and it closes complaints with dummy comments like visited customer place although they never comes to visit.
They only calls multiple time when your renewal date is on due.
User : nilesh_36
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