Hathway / Gujarat Telelink [GTPL] — misbehave of executive & not resolving the complain

Address:

T-59 Bhola bhai park 1 Mansarowar ioc road Ahmedabad.

I’m Chirag Mathur, I had been using Gtpl for a while now but, from 1-4-2020 my broadband service is not working (no internet) . I complain about it on customer care about it in every 3 days become no one came to resolve my internet problem. One of there executive (Nimish Patel) misbehaved . He closed my all the complains without resolving it, as well as he also not picked phone when I tried to connect it .he making excuses.

Sir/mam, I requesting you to put some light on my issue, because I’m student and because of this Nuisance by the executive regarding my internet issue my studies got distributed. Plz solve the issue ASAP.