Hathway / Gujarat Telelink [GTPL] — My broadband id - manish 4275 - registered no.[protected]

Address:	380015
Website:	www.gtpl.in

Dear sir/madam,
Pl.Inform that last two years, i am your valued customer. I have your plan of 2mdps fully paid but it is not working since six months.Inspite of my repeated complain, it is not resolved physically and informed me by message that your complaint is resolved. I am very upset about your such services. My complaint is till date lying unresolved. Specially connectivity of my broadband is disconnected in afternoon between 2 to 7 pm and frequently disconnected many times and because of that i am not getting fully utilized connectivity of broadband. I have complain about 30 times to your office but not receiving proper response and last i have received msg that your complaint is resolved. Just a minute before, i receive msg on my mobile that your complaint is resolved.

I once again request you to take appropriate action to resolve my complaint permanantly and stop the message sending me that your complaint is resolved which is physically not resolved by your team.

It is matter of very shameful for your company. By writing this note to you, i hope that some action would be taken at your end. Thanking you and expecting to hearing soon from you.

Manish dave


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