Hathway / Gujarat Telelink [GTPL] — no a la carte, no channel selection allowed

With due respect to new rules applied by trai and applicable to all cable and dth service providers, a customer is allowed to select only those channels which he/she wants to see. Gtpl is not providing this facility (A la carte). Their website is not working so we are unable to select channels. When i called gtpl customer care, i was informed that i will have to select a base pack which costs to rs. 230 per month, then if i want to add any channels then i will have to pay extra. I can select individual channels or buy a entire pack of broadcaster like zee, sony etc. But i must have to buy their own package. I requested that as per trai rules there is minimum rent of rs. 130/- + gst for 100 free to air channels. Then a customer can select channels of his own choice. But gtpl refuses to allow. Even gtpl navsari office person also advised to select their customized pack of rs. 390/-. They have designed packs in such way that a customer has to pay more to see all chanels and he is enforced to pay for those channels which he doesn't want to see. It seems that govt. Also supporting them, taking no actions.