Hathway / Gujarat Telelink [GTPL] — Non fulfillment of Committed Surfing Speed

Address:

Ahmedabad, Gujarat, 382346

I have gtpl broadband connection. ahmedabad.client id:bb230348 I have paid 8150 rs to gtpl which provide 1000 gb for 1 year at 10 mbps speed. There is a kind o[censored]nsatisfactory issue with gtpl. I have complained at around 10 times within a month regarding my wifi speed and connection error. . I have to complain every 2 - 3 day per week. When i complain regarding wifi speed and failed connection, they always register my complain but after 2 - 3 days they close my complain without solving problem. Though my browsing speed is 10 mbps, i usually get less than 0.5 mbps speed. Technician person not coming to see problem. I request you to solve this problem for me. And contact gtpl regarding my wifi speed and connection error.