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Hathway / Gujarat Telelink [GTPL] — not providing channel selection option

Address:382415

I have gtpl cable connection, they are not providing us channel selection option as we required, they insist us to select there choice pack which is higher rate then individual bundle pack as shown in trai site including taxes. I have asked gtpl customer care, they informed me that i should select the packages as they provide not my choice packages from list of trai channel selection bundle.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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I complained to GTPL about low speed issue.I am getting only 4 mbps out of 50 mbps.I complained several times but no ones comes at my home to check.They close the ticket without informing me.Please help me.
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