Hathway / Gujarat Telelink [GTPL] — Not resolving my complaint since last 2 weeks

Address:

Room No 39, Royal Park Society Kim Char Rasta Palod Surat Gujarat 394110

Hello, here Hannan Shaikh, I have GTPL broadband and I am currently doing work from home, I am facing internet issue since last two I contacted customer care so many times and without resolving they keep close my registered complaint they are saying they sent engineer but no man came here till date. Please help me and also there is no other broadband provider in my area