Hathway / Gujarat Telelink [GTPL] — Paid for the new connection but no reply/response from the GTPL

prashil modi

from Surat, Gujarat

Address:	Ahmedabad, Gujarat, 380009
Website:	gtpl.net

I called gtpl for the new connection on 12th of october and gave a cheque to the gtpl exicutive on same day (12th of october). He had promised to start the connection within five days... But till now its not started... Gtpl customer care are saying that we can do nothing till connection is not started...

Gtpl guy is dhirendra singh ([protected]) who had took the cheque from us and the reciept number is 264315 which is registered under satellite branch...

Please take the strict action on the company.

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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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Comments

rakeshpatel9764

from Chennai, Tamil Nadu

I have been complaining for the last one month regarding internet connectivity issue through local nos, customer call center, noddle officer and appellate authority but no action has been taken so far. Every time against given complaint an auto generated mail reply comes assuring resolution of the issue but the problem is never resolved.