Hathway / Gujarat Telelink [GTPL] — Poor broadband and frequent disconnected

Address:

Bharuch

Just got connection in Aug 2020 and got good speed for 10 days. After this at least 3- 4 times in a day broadband for disconnected. Made many complaints about this but got unsatisfactory answer. Unfortunately I paid INR 10000 for two years subscription which is my mistake. Now I would like to get refund and they are saying that refund is not allowed. Plz help me.