Hathway / Gujarat Telelink [GTPL] — Refund against cancellation of broadband

Address:

Ahmedabad

I have taken GTPL broadband connection and paid Rs. 6095/- for one year subscription on dated 22-OCT-2022. But after 05-06 days follow up, there is no response received from GTPL for installation of broadband connection at my home. So, I have cancelled my subscription on dated 28-OCT-2022 but still i did not received any response from GTPL. I simply received mail that your refund is under process. but they are not able to give me exact date / working days that in how may days, will i get my refund back.

Kindly look into the matter & resolve asap.