Hathway / Gujarat Telelink [GTPL] — Regarding staff behaviour and money issues.

I opted GTPL for my internet connection, in patna, bihar. Starting time their staff where helpful until the point i gave them the registration money of 4000 after that they delayed the connection by making lame and random excuses in the end i got frustrated and told to cancel they told then they wont give the money instantly it’ll take 45 days now its been 2 months and if i ask them they are like it’ll come when it will they have no decency to talk politely as well and simply they have taken my money and causing me mental stress.