[Resolved]  Hathway / Gujarat Telelink [GTPL] — removing ndtv from subscribed pack

Address:

Dipanwita, 67 Laskarpur Road, Garia, Kolkata, West Bengal, 700084

I am a subscriber of GTPL cable TB with STB [protected] with active subscription of NDTV 24x7. That was removed several times and last time since 22nd March. Local operator said that they cannot show NDTV on my TV and i can get back the money at the time of payment of next bill. I raised the issue with GTPL on 24th of March and in spite of a confirmation mail they have not contacted me after more than 24 hours, a time stipulated by them. If India is a democratic country then how can an operator remove a subscribed channel from package of a consumer without consent of the consumer? I need to know about my rights and privileges to act against GTPL for depriving me from seeing my favourite news channel and cutting me off from national and international information flow.
By the way this is at least 20th instance of removing NDTV 24x7 from my subscription and first one under the new system of subscribing to television channels.
Thanking you for your patience, understanding and cooperation,
Abhijit Bhattacharya