Hathway / Gujarat Telelink [GTPL] — rude staff on wrong commitment and no service

Address:

sunflower Apartment, Ashanagar, Navsari

From navsari
We had subscribed hathway connection.. Paid 4900 for a year on 15/5/2020.
We were promised that we will get internet connection in 48 hors.. After the time durtion we visited the office.. Head office frequently.. But every day two days promises.. Today 22 still the case is pending.. Refund is told after 45 days which was not inform while depositing money.. Incharge mr gaurav at ashanagar navsari is such a mannerless fellow... Consumer has to serach him out the office.. Made us wait for 50 min saying meeting is on.. Talking rudely n no responsibility is taken..
We need refund n a strict action against mr gaurav for his rude n unprofessional attitude. With immediate effect
Priti naik