Hathway / Gujarat Telelink [GTPL] — Service and refund issue

Address:Ahmedabad, Gujarat, 380052
Website:www.gtpl.net

Hello,

I am using GTPL Cable and WIFI Internet. Both are not working good.
But GTPL cable is worst.

First incidence - local GTPL guy came and collect 3 moths payment. and after 15 days our cable connection was cut off because he run away with payment. we tried on his mobile no # [protected] but it was switched off.

After that i want to the Ghatlodia GTPL office and paid money for my cable - staff of this office is very bad mannered and uneducated. so sorry to say like this.

then our cable was not working - like one day it's working properly and next 4 days it 's stuck. so we decided to remove GTPL so we asked them to submit their set up box and refund my deposit amount. they denied to do that and after that i sent mail on [protected]@gtpl.net - @ 10th may 2017, they ask me to keep some patience. now they event don't reply me for my mails. i have mailed them many times.

GTPL Internet is also not working we complained but they told me - "Avu j Chalse"

Dont have any solution.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Jun 05, 2017
Updated by NiraliVora1245
One more steps - That local guy cut my GTPl internet connection because i complaint against them.
Now please contact me what i should do otherwise forcefully i have to take some action.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information