Hathway / Gujarat Telelink [GTPL] — Shifting location for broadband

I had registered a request for shifting broadband to another location on 2nd june 2021. And paid of money for shifting 560 rs. But today is 15 th june no response has been given by gtpl .I called several times to gtpl customer care number but they say that they putting forward message every time i called there answer remains same.

My complain id is 87290