Hathway / Gujarat Telelink [GTPL] — shifting my connection without any cost tell me shifting time but not done

Address:

Ahmedabad, Gujarat, 382424

Hii.. My self chirag parmar. I am using gtpl brondband. 2 month ago my pack vaildty id expire but i have not plan renewal because i shifting my home. But gtpl executive come my home exact renewal date and tell me renewal this time and i shifting your connection without any cost dont worry no any one charge for shifting you call me and shifting complain in gtpl toll free no. And send me complain no. I shifting your connection without any cost. I complain gtpl and send complain no. To executive but he say wait 2 day.. I slove but now completed 1 month and he not answering my call. I complain gtpl to this matter but he not slove my problem. I pay shifting charge but i wait 1 month without internet use and also gtpl executive fraud with me. So i complain this stage. So please i have to complain gtpl executive and gtpl both not slove my issue. Please if you possible take action both of them.