Hathway / Gujarat Telelink [GTPL] — slow internet speed in broadband gtpl

Address:Mahesana,Gujarat, India.

Fistofall when the gtpl i bought then the installation time thats guys not added a power modem and than agini complain in gtpl hathway (Compalin number) but in just 1 day my request has been cancled without solveing my problrm
Day2:
Then after 1 week they added power modem in my broadband but in just 1 week it will not work and then i call gtpl hathway then it say's the power modem is bad condition (Menas not proper woking) then after 1 week again they added new power modem in my brodband and then the again new power modem also not working prperly and this problem going into loop upto 3 months...
3 month latter:
Again starting new problem in my gtpl broadband and its speed problem my gtpl broadbarand plan is 40mbps and i was get speed around a 500kb/s per device. My problem complain every time in my nearest gtpl office but no one listen my problem and they avoiding my problem upto 1 month.. And still the power modem problem are still remaning. I'll goto gtpl office 5 to 6th time but no one listen my problems.
Now 4 months are wested in my broadband but still no gtpl technical has come to solve this perticuler problem.
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information