Hathway / Gujarat Telelink [GTPL] — Unethical Behaviour & Poor Services : Need extension of 2 months

Fiber Connection setup got delayed by 1 and half month thou money 8000 rupees was taken at the very first day. After that there was demand to wait for 15 to 30 days with low speed broadband connection till they setup their hardware in the area and the demand of the days kept extending and it took them over 1 and half months to finally give fiber connectivity. At the beginning I demanded a clean refund but they said once the fiber connection is done the the date of the connection will start from that very day as I was paying them for 100MBPS Fiber connection latter they started making excuses and clearly denied extending the no of months. Names and email discussions are attached in the Photos. And after the connection is done now I'm seeing multiple times the fiber connection getting dropped. For which they clearly said as its a separate line there will be least issues as faced in normal broadband plans. Clearly it's a case of misconduct and misleading the customers just to grab money.