Hathway / Gujarat Telelink [GTPL] — Unresponsive customer care

Address:	382340
Website:	gtpl.net

I am using GTPL connection (Kubernagar, Ahmedabad) since last year..I have subsribed to the plan having bandwith of 10MBPS. its been 3-4 months there is no speed of data as such, i have made complains to the customer care several times, almost twice a week to send someone to check the connection but they failed to do so. everytime i call to CC and make them understand the problem for 10 mins. I am fed up with the problem and no more require this connection and even want my refund back.
For reference my GTPL Id is - Dashwani08