Hathway — Hathway broadband cheating on usage statistics / fup plans | |||||
My Account number is 1211687, and I am a Hathway user in Bangalore for more than a year. Hathway is cheating with their usage consumption. I have a 25GB plan and every day it shows a usage of atleast 1.5 GB, when I am just a basic user. My internet pack always expires before time. The worst case is that my broadband was down for 2 days and I had registered 4-5 complaints. Even during that period the usage history shows 100+ MB. Classic case of cheating. On 23/01/2015 I was getting only 512 MBPS due to exceeding fair usage policy, and still the usage log shows 1800 MB. God knows how one can download so much data with that speed. I also warn the public to stay away from Hathway. It is our hard earned money, don't throw it away to cheats and frauds. Honesty is not their policy. I demand a resolution ASAP or money back from Hathway. Account Number - 1211687 Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
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