[Resolved]  Hathway — hathway broadband connection - not working

Address:

Mumbai

Team,

My broadband connection from hathway is not working since last 1.5 months. Engineer visited 5 weeks back and said modem is gone and has to be replaced.

Since then i have tried calling hathway customer care numerous times. Half of the time there customer care number doesnt work and rest of the times they say someone will resolve problem shortly.

My complaint number is service id[protected]w641556 (Previous complaint ids they kept closing without resolving the issue) which is not yet resolved and no one is picking phone or helping me resolving the issue.

My hathway account number is [protected].