[Resolved] Hathway — Hathway Broadband Internet connectivity issues

tarun_udeshi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Name : Tarun Udeshi Hathway account number : 994048 Mobile : [protected] I have subscribed for Hathway Broadband 50 mbps Internet connection. The connectivity often breaks. It is not stable at all. It works sometime & gets disconnected on regular basis. Every time the connectivity breaks I have to call up on customer care number & they in turn send their engineer the following day to resolve the issue. The issue gets resolved but on temporary basis only. Same thing is repeating time & again from past over one month. I am not able to get permanent solution at all. This is ridiculous & my lot of time & energy is wasted on regular basis running behind Hathway customer care. Is there a soultion to my problem or should I discontinue using Hathway Broadband ????

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Jul 19, 2014

Updated by tarun_udeshi Name : Tarun Udeshi Hathway account number : 994048 I have subscribed for Hathway Broadband 50 mbps Internet connection. The connectivity often breaks. It is not stable at all. It works sometime & gets disconnected on regular basis. Every time the connectivity breaks I have to call up on customer care number & they in turn send their engineer the following day to resolve the issue. The issue gets resolved but on temporary basis only. Same thing is repeating time & again from past over one month. I am not able to get permanent solution at all. This is ridiculous & my lot of time & energy is wasted on regular basis running behind Hathway customer care. Is there a soultion to my problem or should I discontinue using Hathway Broadband ????