Hathway — hathway broadband - legal notice received

Address:	Mumbai City, Maharashtra, 400057
Website:	www.hathway.com

I had subscribed to hathaway's broadband plan in late 2015 and my plan expired on[protected].

I then called up the customer care to arrange for a pickup of the modem that was installed at my place, but nobody turned up at my house many times. I even received call from the local office to pick up the modem, but yet again, nobody turned up to take the modem.

Now, i have left the said address and no longer in possession of the modem. I today received a legal complaint from hathaway that a case has been filed as i have not returned the modem. How is this my mistake if the company officials did not collect the same from my address? I called up the number given in the sms, and the lady threatened me with a legal notice if i didn't submit the modem before 4.30 today.