Hathway — Hathway broadband speed issue

Address:

sbi colony kothapet

My name is abrar ahmed. I am complaining about the worlds worst and the most disappointing broadband service ever found on earth.
My account number:[protected]
I was using hathway untill june april of this month but as our plan was about to expire and online classes were about to startwe decided to change our coonection as their service was the worst service ever.
But we got to know that they started a new 100mbps plan in our locality and we thought to give it a try, but to our suprise this was even worst than before than plan we bought was prepaid and speed was 100mbps. Initially three days the speed was worst we thought as its a new service but its almost one month now and still we never got the full speed.
If we say wifi ok in wifi we dont obtain full speed but atleast if the plan is 100mbps the speed over wifi should be atleast 50mbps but the speed we get is 1-9 mbps sometimes even as low as 0.35mbps out of 100mbps.
I also use lan and the speed fluctuation over lan its amazing the first test u get over 100 and immideate second test u get 20 mbps.
Even this complaint i am writing with my mobile hotspot that jio and its speed is amazing way better than our broadband.
Before writing this complaint i even called then after waiting for 15mins the call connects they ask our issue then thankyou when i shouted and said our issue the person says disconnect all devices and then cut the call.
These #s call on time for money even as this connection was complete new and the before connection which we disconnected those #s call everyday for renewal they dont even know we took a neew connection.

Their service is the worst and the most frustrating service ever i say their company should be banned so pooooooooooooor service cant even express my anger through this complaint.
I aslo have scrren shots of my spped test from ookla and also their own speed tester.
The worst part is the speed over lan is 20mbps over 100mbps.

I have the screen shots but the page is not allowing i dont know why i have them in jpg and png formats both are not accepted.
Note:the above line i wrote after trying many times to upload the ss but i could not.
But these # need to be taught a lesson