[Resolved] Hathway — Hathway Cable & Datacom regarding router pickup

Ashish Lingampally

May 18, 2021

Website:

www.hathway.com

I disconnected the connection and I got a message from Some hathway guy for pickup of my router to whom I gave my router. Now i am getting a call from hathway saying that i have not returned the router as i dont have an acknowledgement slip. THey are saying they would go for legal action for it and are asking to pay Rs. 4000 to avoid legal router or renew the connection.

Attached is the message fromm someone in Hathway asking to pickup the router.

+1 photos

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Aug 8, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

May 18, 2021

Hathway Customer Care's response Hi, To be able to help you please DM your Viewing Card number or MAC ID or Hathway TV Account No alongwith City and Registered Mobile Number. We will try to resolve your concern on priority. Thank You! Hathway Customer Support Team.