[Resolved]  Hathway — Hathway Internet Cheating is their motto

Dear Team Hathway, You and your staff both need to grow up and face the truth, you can't take the customer for a ride. Yesterday I had paid via cheque Rs 2670 for 3 months 600 kbps unlimited and Security deposit for Wi Fi router, BUT I HAVE NOW REQUESTED FOR A STOP PAY ON THE CHEQUE, reasons a) While collecting the cheque I was clearly told that the connection would activated before end of day which after waiting till 11:30 pm simply did not happen. There were relatives in our house with whom we had to go out but we cancelled the plan waiting for activation. I waited today morning till 12 noon but again no activation. b) The person (Jeetender Kr) who came with the router and box clearly told me the connection would get activated in 1 hour and asked me to call at [protected] in case of some issue. i) He got the form signed in which I later read that "The new link has been successfully installed and running to my satisfaction" was an option which he had not told me. I was made to sign on something as if it was a visit form. ii) I later callled him alteast 6 times but he did not pick the phone at all, simply disgusting. c) On my terrace there are a lot of hathway wires lined up without my explicit permission, I NEED THEM TO BE REMOVED BY DAY END TODAY (SEP 1 2014) OR ELSE I WOULD REMOVE THEM. The terrace is my personal property registered in my name and I would allow any commercial usage without my explicit permission. d) Also whomsoever comes to collect the hardware should bring Rs 75 the amount deducted from my account for stop paying the cheque. [protected] May GOD bless you always
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Valued Customer,

We apologize for the inconvenience caused and thank you for sharing your contact details. Someone will get back to you at the earliest and provide required assistance.

Regards,
Hathway Broadband

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