Hathway — Hathway Internet not working for last 5 days

I took new Hathway connection on 25th October 2020, and in space of 25 days I had to complain of my Internet Not Working for three times, latest not working for last 5 days. Poor Service, Poor Response and Poor Infrastructure, No capable technician and Uncoordinated Customer Care.
I'm in Mumbai, my account no.[protected] and this is status of Companies Performance in metropolis.i Once received subscription they don't Care, hopeless professionalism
Government should ban and cancel license of such organisations and penalties should be imposed on them for cheating