Hathway — Hathway not resolving Issue since 4 Days | |
Hi, My Modem Adaptor has stopped working since 4 days. SLA was 24 hours which is already breached. There is no response from Hathway Technical Team. Everytime i called up Hathway custome care, I am just hearing that their technical team will get back to me. I can neither escalate this ticket to supervisor/manage nor can have conversation with them. So, there is no way, i can get something on my issue. I am already on Loss of Pay. Customer Care Representative are rude and useless people. They never know what is happening with your ticket. When asked about connecting with supervisor, they gives rubbish excuses. Even last time, I raised ticket on 5th and 6th Oct, it was closed before resolving issue. Hathway has started giving pathetic service now. Was this information helpful? | |
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