[Resolved]  Hathway — Hathway Overcharges and does not provide service intended

Address:

Bangalore, Karnataka

I have recently got Hathway cable at my home in Bangalore on my friend's recommendation.But I think it was a big mistake considering Hathway cable to opt for. As they never provides intended services which the mention during connection.

MY HATHWAY CARD NUMBER IS[protected].

I have list of problems which I am facing because of Hathway and they are not resolving it. Following is the list of problems.
1. On getting fresh connection total amount charged is 2200 but never received receipt for amount.
2.After collecting money i have been provided old use set top box as temporary solution which became permenant solution and when i asked for new box i was being given no explanation, continuous follow up of 1 month did not help and still i was waiting for my fresh set top box. Finally when I opted for disconnection they issued me fresh set top box.
3. After getting new set top box some 30 -35 channels have stopped coming. That includes all channels from ZEE NETWORK and some more.
4. Till now i have Paid totally 2900/- but never received any receipt from Hathway.
5. I asked for suscriber form for channels as i don't want all channels but i never received it and lost hope for it.
6. After all this the local agent with i am doing follow ups is very arrogant and rude.

I suggest if any one is looking for new connection please don't go with hathway as its worst service provider.