[Resolved]  Hathway — Hathway Received money from me and not responding nor providing service

I'm a resident of Chennai and gave a connection request for hathway broadband. The sales person created hathway account number and asked me to pay 1580 manually to hathway thru a link and I made the payment through gpay. Post making this payment amount reflected in their app. but no one is picking call to tell about the installation process or status. Also the app is utter waste as it's not allowing me to raise a complaint. I think hathway had cheated me. No point of contact and no signs for installation too