[Resolved]  Hathway — Help in disconnecting the service

Hi, I am using hathway from past 2-3 years in Hyderabad and from past 1 year am facing so many internet issues. I am paying 779 every month for nothing as the internet doesn't work and buffering all the time. During lock down I faced so many issues and tried contacting Hathway but no use as they dont have any customer care. I tired contacting for around 1000 times, registered complaints but no one responded. Its impossible to reach Hathway so I want this worst service to be ended immediately and get the refund for the router and for the service which is for no use. Please help me in disconnecting the services.

Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2021
Hathway Customer Care's response
Hi Pavankumar, Thank You for letting us know about your concern. We have escalated this to the support team to resolve it on a priority basis. Thank You! Hathway Customer Support Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information