Hathway — i am getting sales calls from hathway,

I had a hathway connection and disconnected a few months back. Since then i am getting too many calls. Every time i asked them to stop calling me, they say okay sir. But nothing happens next day same.

The answers are really unprofessional. They literally said, "now what, we can't do anything, don't speak extra, shut up". It's not acceptable at all. Is there a way to get call recordings from their side, so that we can proceed with the next steps.
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Immediately I have received another call, regarding the same sales.

Is this really allowed for the companies to call people like torture them until they buy again? Is this not a crime, killing mental peace and scolding their customers, testing their patience.

Is it a flaw in their process and approach they have chosen or with their team. I don't think it is a people with their team (Except the one person who said "now what, shut up"). Looks like they are trained for this I guess.

Anyways I wanted to know is is this allowed, what would my next steps to make @Hathway answer to my questions and address this concern and take action against that unprofessional guy. I was a little serious with them in the last call, but definitely not unprofessional until they provoked me to say "You also shut up".

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