ADVERTISEMENT

[Resolved]  Hathway — Internet connection not getting restored

I am writing this complaint since i am not getting any response from Customer service of Hathway. Very irresponsible Customer care.
I have raised complaint on 22/11/2020 when the internet connection was lost. till now it is not resolved.
I raised multiple tickets and called customer service, but nobody is taking responsibility. Numbers of nodal officers not working

Area technicians are also not taking the calls. They never respond.

Pathetic Service of Hathway Broadband.

Please somebody need to help on this.

Hathway Account:[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2020
Complaint marked as Resolved 
Issue got resolved after contacting Nodal officer on email: [email protected]
Nov 26, 2020

Complaint Status

Hathway customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Hathway
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    6192
    Pending
    0
    Resolved
    1910
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View Full Information
    ADVERTISEMENT