[Resolved] Hathway — Internet is not coming

Mansoor008

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Took new hathway connection but second day itself it got disconnected.. Hathway has very worst service provider... its waste of time and money...worst service provider and even worst tech support...who doesn't know how to resolve the issue.

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

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Comments

sthakurin

from Mumbai, Maharashtra

I have a set top box of "Hathway" installed at my residence at E-704, Ravi Estate, Opp. Devdaya Nagar, Thane West 400606. The local service provider is Sai Satellite & Video Cable, Shastri Nagar, Thane(West) and my connection S Card no is[protected]

For past 5 months we are paying Rs. 350/- per month to the Service Provider for Digital Premium Package in the hope of viewing the promised channels which were never available . In spite of repeated complaints to Sari Satellite & Video Cable they have not responded . This has become a sort of ritual for complaining and not getting the promised channels. We are lost now and don't know how to get things right and when will "Hathway" pull up the local service provider for not providing services to its customer.

Would once again request to pull up the Service provider to restore "Hathway's" dignity otherwise as a customer, personally will never recommend "Hathway" service .