Hathway — Internet Issue from last 3 days - with New Broadband connection

Address:

Lingampally, Hyderabad

From Day 1 (20-Sept-2021) where I got a new broadband connection, there is no internet. I called some hundred times to the customer care and no one is responding properly with the correct time of resolution.

I got frustrated and raised a request for disconnection of the services yesterday, even though that is getting delayed.

Let me know if this issue can be resolved today immediately or discontinue the services and refund my amount.