[Resolved] Hathway — Internet not working and no response from representative

Ravikanth Poojari

Oct 6, 2021

Address:	C/11 neelkanth niketan, Tukaram nagar
Website:	Hathway

Yesterday I called regards my internet is not working and no light is blinking on my modem.I called CUSTOMER service and raised complaint and they told it will resolved within 24 hrs...today I got a call from technician that he will there at afternoon..However I am calling since afternoon he is not responding and number is +[protected] also I am trying to call CUSTOMER service however call is not getting connected to representative and IVR states there is complaint already registered ..Such a useless and ### provider you are..No proper service and worst CUSTOMER service who guys have...Hence fort I will not gonna renew with ur ### internet..When u guys don't give a proper service to ur CUSTOMER and give us a false statement that it will resolve within 24 hrs n all ..

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Nov 11, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2021

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.