Hathway — Internet not working past 5 days

Hi, .

I am a customer of Hathway internet service provider. I am from chrompet, chennai. I facing the internet connection issue past 5 days from 3rd Oct 2023 till now. I raised the complaint for this from hathway portal on 3rd Oct 2023 early morning around 6 o' clock. But still I didn't get any solution still now. I tried to reach out customer service support team, they also not initiated anything. I tried to reach my area service engineer of hathway Mr.JEYKUMAR multiple times, but he is not responding for my call.

They are not providing good service, Because due to this, i am struggling in my office work and i faced the problem from my management.

I already provided my alternative contact number also to our team. Even single call i didn't received from hathway side. It is not acceptable. I paid money for it in every month ₹845. But I didn't get any proper response from hathway team.

My account No :[protected]
Complaint No :03102023B609632
Raised on 3rd Oct 2023 5:50 AM

Thanks and regards,
Deepak K